Responsibilities:

• Manage inventory logistics, ensuring orders are packed and shipped out accurately and on time.
• Record inbound and outbound inventories accurately.
• Respond to customer inquiries through phone, email, and live chat, identifying and resolving customer problems related to the buying process, among others.
• Follow up with customers to ensure technical problems are resolved.
• Provide repair and technical support for pet electronics products for walk-in customers.
• Fix hardware issues (training provided).

Requirements:

• Detail-oriented and positive attitude.
• Willingness to learn.

Optional:

• No experience at all? Candidates are welcome to apply.
• Class 3 driving license (a plus, not required).

Salary: $1,500.00 – $2,200.00 per month
Schedule: Monday to Friday
Job Type: Full-time

At our company, we value teamwork, continuous learning, and respect for one another. You will have opportunities for growth and professional development. Join us in helping pet owners make the most of their pet electronics. Please note that only shortlisted candidates will be contacted.

Who we are:

Smartpaw is Singapore’s first smart pet online shop, offering a wide range of innovative and premium pet technology products. We also carry popular pet brands for all kinds of pet care needs. Our mission is to simplify your pet’s wellbeing and pet owner’s lifestyle. We provide quality services and products to build a good relationship with our customers and keep pets socially engaged and mentally happy. Join us in making a difference in the pet industry.