Job Description

ABOUT THE COMPANY

Fabrik is a boutique experiential events agency. From brand activations to large-scale festivals, we don’t just organise events, we create experiences. Established in 2022 as a brand activation agency with just two chairs in a living room, Fabrik has grown into a full-service event agency with people of diverse backgrounds in music, the arts, digital marketing, creative tech and urban planning.

We live for great experiences – that’s why we work hard to make them. We have an exciting pipeline of activations, festivals, events and creative projects for 2024 and beyond. Hence, we are looking for a Senior Account Manager to continue to drive the business forward.

THE ROLE

The Senior Account Manager is responsible for prospecting new businesses as well as maintaining strong business relationships with existing clients and business partners.

This person will support the Business Director as well as the Creative Director in developing ideas and proposals as well as follow through the entire project with the client and project manager. Is is vital for the person to also wear a strategist hat in developing client’s solutions.

As we are a small agency, you’ll also sometimes project manage certain aspects yourself.

WHAT YOU WILL DO

• Develop event proposals → Active involvement in the pitch process and delivery.
• Assist with creative problem-solving
• Lead client relationships
• Develop a project plan to execute event activation
• Maintain accurate project calendars and project records
• Develop cost proposals and responsible project reconciliation
• Select partners from various disciplines to piece up any experiential items/deliverables.
• Support projects onsite as needed
• Production: Vendor, Talents, Venue, Prints, and other production tasks that are related to the awarded project
• Operations: Scheduling, briefing packs, resource management and other operations that are related to the awarded project
• Agency marketing: Support the Business Director with the agency marketing efforts. e.g. create social media posts for all the event/activation/BTS shoots and post them on the agency’s social media

QUALIFICATIONS

• 4+ years of work experience in event management, creative agencies or marketing communication agencies
• Client management experience
• Project management skills with experience in brand activation, festivals, experiential and production management
• Experience in managing people and processes in a fast-paced, ever-changing environment
• Experience working with lifestyle brands
• Interest and knowledge in experiential marketing, festivals, and industry trends (AV / VR / AR)

DESIRED CHARACTERISTICS

• Creative problem solver
• Strong passion for concept & and proposal development
• Graphic design skills are a plus
• Team player with demonstrated skills in collaboration and diplomacy
• Support in all aspects of projects, from estimating cost, managing budgets, and writing reports for the clients and management team
• Highly organized – the ability to handle multiple tasks to meet strict deadlines with a positive, inspiring attitude.
• Ambitious, proactive and resourceful; solutions-oriented
• A calm and flexible approach to handling pressure and stress
• Resourceful and self-directed with the ability to work independently
• Adaptable and solutions-focused and comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
• A solid sense of accountability and sound personal judgment

WHAT WE OFFER

• A competitive salary and potential upside based on performance
• The opportunity to supercharge your learning by working with a talented, ambitious and diverse team
• Generous holidays
• Flexible work-from-home arrangements depending on workload and project demands