Job Description

As a Retail Ambassador of our brand, you will play a vital support role in the overall operations of our fashion business. Essentially we are looking for an adaptable all-rounder who will learn all aspects of running our business.

Responsibilities include:

• Assist with daily operations ie. opening, closing, daily stock take, customer service, cashiering, visual merchandising, goods receiving or deliveries.
• Process and fulfill customer orders accurately and efficiently.
• Manage inventory, ensuring timely shipments.
• Provide exceptional customer support via email, phone, and chat.
• Conduct inventory audits and optimize stock levels.
• Suggest improvements for streamlined operations and efficiency.
• Work hand-in-hand with management and team members, helping maintain service standards and fostering a positive, collaborative environment.

Requirements:

• Passionate about e-commerce and fashion.
• Strong organization, attention to detail, and multitasking skills.
• Ability to work independently and reliably
• Excellent written and spoken English.
• Singapore Citizens or Permanent Residents
• Must be able to commit 20 hours a week (for Saturdays, Sundays and Public Holidays)
• You have at least 1 year of retail or customer-facing experience (Bonus points for fashion or F&B)